Covid-19 Response

Covid-19 Response

Business Continuity and Crisis Management

In response to the emergence of the COVID-19 pandemic in early 2020, we deployed our established tiered crisis response model. Under our Global Crisis Management Plan, our corporate crisis team monitored the evolving situation across our global operations and provided guidance to support our core functions’ local response plans (including health and safety, IT infrastructure and supply chain). These plans set out global and local procedures that ensured effective command and control of our responses to the wide variety of scenarios caused by the pandemic.

As a result of our strong response model, our employees were able to provide essential services to support the global energy infrastructure, while taking appropriate steps to protect themselves and others. Our robust business continuity planning resulted in minimal impact to our activities, negligible supply chain disruption, and seamless performance of our IT infrastructure.

50,000 Masks

Masks distributed at the Medical Bridges along with other personal protective equipment (PPE)


juice boxes distributed to help support Kids’ Meals Summer Meal Program during the |emergining months of the pandemic

Improved Safety

Despite the disruptions caused by the pandemic, our safety performance improved in 2020

Health and Safety

To ensure the health and safety of all workers, we provided specific direction on new safety protocols that included adjusting shifts to maximize social distancing and the quarantining of crews traveling to and from field sites where necessary. We implemented various levels of medical screening as appropriate, and substantially elevated the cleaning protocols for our facilities and equipment. Where possible, we shifted employees to remote work-from-home status, and encouraged our employees and customers to collaborate virtually by using online tools. 

Despite the disruptions caused by the pandemic, our safety performance improved in 2020 as we remained focused on controlling risks and maintaining safe work practices across all critical business operations.

Supply Chain

We have always recognized the importance of a strong local supply chain in each of the locations in which we operate, with 84 percent of our spend being with local suppliers. This extensive local supply base has resulted in resilience to supply chain disruptions in the face of countries shutting borders and workforce restrictions due to the COVID-19 pandemic.


We protected our IT environment through various cybersecurity capabilities that are deployed proportionate to cybersecurity risks. User access to Company data and applications is already protected by using multifactor authentication, which provides a high level of remote work security. Our IT investments and execution created a smooth transition to the work-from-home requirements put in place as part of our COVID-19 response. 

Training and Education

We accelerated plans to increase virtual training to ensure that competency levels remained high to meet our health, safety, environmental (HSE) and service quality (SQ) needs. We utilized a best-in-class third-party online learning platform to enhance our digital capabilities, and shifted training from formal classroom settings to video-based training. The further evolution of video-based training also allowed us to cover a wider range of topics, and to enable skill development to expand the flexibility of our workforce.

Local Communities

While COVID-19 impacted many of our face-to-face community interactions, it provided us with the opportunity to engage with different organizations and to offer different forms of assistance. For example, the Halliburton Charitable Foundation made a financial gift to Medical Bridges, a Houston-based non-profit organization that provides lifesaving medical equipment to impoverished communities around the globe. 

The Halliburton Charitable Foundation also supported non-profit organizations that were meeting increased demand for services due to the COVID-19 pandemic. Among those organizations were Kids’ Meals Inc. in Houston (which provides meals to children living in food-insecure homes), along with a wide variety of food banks and child advocacy programs in Houston and San Antonio, and other communities. From a corporate perspective, and in direct response to COVID-19, Halliburton donated more than 1,000 laptops to schools in Houston, and in the countries of India and Nigeria.

Our employees also volunteered in response to the impacts of the pandemic. For example, in Asia, members of Women Sharing Excellence, a Halliburton Employee Resource Group, collected donations from Halliburton employees in Singapore to assemble ration packs of food for local families in need. As well, our Houston-area employees helped combat food insecurity by volunteering to distribute meals for the Houston Food Bank. Also in Houston, our employees participated in the 2020 Juice Box Challenge to support the Kids’ Meals Summer Meal Program, donating over 19,000 juice boxes and volunteering to help with meal distribution.